TracPoint Resident Management Solutions - RFID-RTLS Technology Health Information Software
Solution Deployment
As an end-to-end solutions based company, Focus Solutions believes strongly in “not outsourcing” the most critical components of a successful solution installation. Focus Solutions bears all responsibility for performing and managing the installation of Cabling through Readers and Antennas through Server setup. Training of all critical staff and management is vital to the success of any significant project. Focus team leaders are onsite during the installation, as well as after the system is completely up and running, to reinforce the utilization of all facets of Tracpoint usage by staff.
We offer a full array of implementation services resulting in successful installations and complete customer satisfaction. These services include:
Full discovery and requirements/needs assessment
Pre-installation site survey and workflow assessment
Recommendations on how to configure the TracPoint solution to optimize your workflow, and achieve a quantifiable ROI as quickly as possible
Project management, including subcontracting of local cabling installers
Installation and testing of all solution hardware and software
Solution customizations
Building system integration
Third-party systems integration (e.g. bed alarm) and software integration (e.g. clinical systems)
Full system testing and requirements validation/verification
And we don't stop there. We ensure your "go-live" goes smoothly with full power user and staff training, as well as 24/7/365 support from our team of support specialists.
